Effective Date: 04/23/2026

1. Business Information

This Privacy Policy applies to Elevated Construction Group LLC (“Company,” “we,” “our,” or “us”).

Address: 3413 Ruth Rd, Richland Hills, TX 76118
Phone: 817-546-1440
Email: info@elevatedconstructiongrp.com

We are committed to protecting your privacy and ensuring transparency in how your information is collected and used.

2. What You Can Expect From Our Communications

By providing your contact information, you agree to receive communications from us, which may include:

• Appointment confirmations and reminders 
• Project updates and scheduling notifications 
• Estimates, invoices, and payment reminders 
• Customer service responses 
• Promotions, special offers, or service announcements (if opted in) 

Message Frequency:
Message frequency may vary depending on your interaction with us (e.g., active projects vs. general inquiries).

Message & Data Rates:
Standard message and data rates may apply depending on your mobile carrier.

3. Information We Collect

We may collect the following types of information:

• Name 
• Phone number 
• Email address 
• Physical address (for service locations) 
• Project details and service history 
• Payment and billing information (processed securely through third-party providers) 

4. How We Use Your Information

We use your information to:

• Schedule and manage appointments 
• Provide estimates and complete services 
• Communicate job updates and customer support 
• Process payments and send invoices 
• Improve our services and customer experience 
• Send marketing or promotional messages (if you opt in) 

5. How We Store and Protect Your Data

We take reasonable steps to protect your information using:

• Secure systems and encrypted platforms 
• Restricted access to authorized personnel only 
• Industry-standard safeguards to prevent unauthorized access, disclosure, or misuse 

While we strive to protect your information, no system is 100% secure, and we encourage customers to take precautions when sharing sensitive information.

6. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties only as necessary to operate our business, such as:

• Payment processors 
• CRM and scheduling platforms 
• Subcontractors or service partners (when required to complete your project) 

All third parties are expected to maintain confidentiality and use your information only for the intended purpose.

7. Your Rights and Choices

You have the right to:

• Request access to your personal information 
• Update or correct your information 
• Request deletion of your information (subject to legal or contractual obligations) 

To make a request, contact us using the information listed above.

8. Opt-Out and Customer Support

You can opt out of receiving text messages at any time.

• To unsubscribe: Reply STOP to any message 
• For help: Reply HELP or contact us directly at [Insert Phone Number or Email] 

After opting out, you may still receive non-marketing messages related to active projects or transactions.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Elevated Construction Group LLC
3413 Ruth Rd, Richland Hills, TX 76118
817-546-1440
info@elevatedconstructiongrp.com